Everything about GHQIA’s approach goes back to our guiding principles that support best practice in clinic-level operations and are designed to facilitate continuous improvement.
Everything about GHQIA – our assessment methods, standards, and approach – goes back to our guiding principles that support best practice in clinic-level operations and are designed to facilitate a culture of continuous improvement.
Put the patient at the centre of all standards at all times. Understand their needs and expectations and evaluate service from their perspectives.
The overall governance of the clinic operations is committed to achieving excellence and quality care improvement. Its leadership provides strategic directions and motivates its workforce to contribute, develop, and learn.
There is always progress, with everyone on the team striving to achieve better service and outcomes as an essential part of everyday practice.
The measurement and analysis of performance are crucial. Data must be provided to demonstrate evidence of outcomes.
Through benchmark comparisons and research, organisations can discover new techniques and technologies and apply best-practice principles to achieve world-class performance in clinician productivity and patient outcomes.